Support Inquiries

Contact our Service Support Team here

cold chain solutions logo

evo® Cold Chain
Product Support 

For immediate assistance, please enter a support ticket using the contact link above.

storage solutions logo

Stirling Ultracold®
Product Support 

For immediate assistance, please call us Monday through Friday (8:00 am to 5:00 pm EST) at:

Service Phone: +1.740.274.7980

Email: service@stirlingultracold.com

Cell-processing solutions logo
Cryopreservation Media and General BioLife Product Inquiries

For immediate assistance, please call us Monday through Friday (9:00 am to 5:00 pm PST) at: 

 

Toll Free (North America):  +1.866.424.6543

Direct: +1.425.402.1400
Fax: +1.425.402.1433

Cell-processing solutions logo

CBS Cryogenic
Product Support

For immediate assistance, please call us Monday through Friday (8:00 am to 5:00 pm EST) at:

Service Phone: +1.586.331.2600, option 4

Email:  customerservice@custombiogenics.com

Biolife Solutions logo

ThawStar®
Product Support 

For immediate assistance, please enter a support ticket using the contact link above.

storage solutions logo

SciSafe® Services
Support

For immediate assistance, please call us Monday through Friday (8:00 am to 5:00 pm EST) at:

Support Phone: +1.866.980.8555

This website uses cookies to ensure you get the best experience on our website.